Reference

Terms and Conditions That Govern Your Account

Before you open an account with manipurmatka, these Terms and Conditions set out exactly what you agree to, what we commit to, and how your account is managed…

Account holder eligibility subject to local lawUPI, Paytm, PhonePe transaction rulesDispute and contact process outlinedAccount suspension and closure termsGoverning law: India

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What These Terms Cover and Where They Apply

manipurmatka Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms and Conditions apply to every interaction you have with the manipurmatka platform — account creation, wallet top-ups via UPI, Paytm or PhonePe, game participation, and withdrawal requests. Access to and use of the platform depends on whether it is permitted under the laws applicable

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in your location. By using the platform, you confirm that you have checked your local laws and that your access is lawful. We reserve the right to restrict access in jurisdictions where local law prohibits the activity. These terms are governed by the laws of India,
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and any disputes will be resolved through the process described in the Dispute Resolution clause. We update these terms periodically, and the version published on this page is always the current binding version. Continued use of your account after an update constitutes acceptance.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these Terms and Conditions is unclear, or if you believe your account has been actioned in a way that conflicts with what is written here, our support team…

Email Support Write to our compliance team at the address listed in your account dashboard. Include your registered email and a clear description of the terms clause in question for a faster response.

Live Chat Open the chat widget inside your account to speak with an agent in real time. This channel handles terms queries, account-status questions and transaction disputes raised within seven days of the event.

Help Centre Our Help Centre holds a plain-language summary of each key clause. Search by topic — eligibility, payments, account closure — and the relevant section of these Terms and Conditions is linked directly from each result.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Account Practices Under These Terms

These Terms and Conditions are not just about what you can do — they also define exactly how we manage your data, secure your account, and handle any request you make to…

Data Retention Policy

We retain your account data for the period required by applicable Indian law. After account closure, transaction records are held for the legally mandated duration before permanent deletion from our systems.

Cookie Usage

Our platform uses session and preference cookies to keep your account state intact between visits. You can manage cookie settings in your browser at any time; disabling them may affect account functionality such as auto-login.

Account Security Standards

Your account is protected by password hashing and two-factor authentication where enabled. We never store raw payment credentials — UPI handles and Paytm wallet references are tokenised before storage.

Access Requests

Under these terms, you can request a copy of the personal data we hold on your account. Submit the request through the Help Centre; we will respond within the timeframe set by applicable Indian data protection law.

Correction and Deletion

If your account details are incorrect, you can update them directly in account settings. Deletion requests are handled by our compliance team, and we aim to complete verified deletion within 30 days of the request.

Dispute Resolution Process

Disputes arising from these Terms and Conditions should first be raised with our support team. If unresolved within 14 days, the matter proceeds to the escalation process described in clause 12 of the full terms document.

Common Questions About These Terms and Conditions

The questions below reflect what account holders most frequently ask after reading the Terms and Conditions. Each answer points to the relevant clause so you can read the full legal text alongside the plain-English summary we provide here.

These terms take effect the moment you complete the account registration process. By submitting your details, you confirm you have read and accepted the current version of the Terms and Conditions published on this page.

We aim to notify you of material changes by email or an in-account notification at least seven days before the new terms take effect. Continuing to use your account after that date constitutes your acceptance of the updated version.

If access is not permitted under the law applicable in your location, we are required to restrict or close your account. Any withdrawable balance at the time of closure will be returned through your verified payment method — UPI, Paytm or PhonePe.

Deposits via UPI, Paytm or PhonePe are processed under the payment provider's own terms alongside these Terms and Conditions. In the event of a transaction dispute, you must raise it with us within seven days of the transaction date.

Yes. These terms confirm your right to request a copy of all personal data we hold. Submit your request through the Help Centre, and we will respond within the period required by applicable Indian data protection legislation.

Your account may be suspended if we detect a breach of these terms — including fraudulent activity, provision of false registration details, or access from a jurisdiction where the platform is not permitted under local law.

These Terms and Conditions are governed by the laws of India. Any dispute that cannot be resolved through our internal process is subject to the jurisdiction of the competent courts in India, as detailed in clause 12 of the full document.

Terms and Conditions That Govern Your Account

How to Reach Us About These Terms

Data, Security and Account Practices Under These Terms

Data Retention Policy

Cookie Usage

Account Security Standards

Access Requests

Correction and Deletion

Dispute Resolution Process

Common Questions About These Terms and Conditions

01 When do these Terms and Conditions take effect for my account?

02 Can manipurmatka change the Terms and Conditions without notice?

03 What happens to my account if I am found to be in a restricted region?

04 How do these terms govern UPI and Paytm transactions?

05 Do I have the right to request all data held on my account?

06 Under what circumstances can my account be suspended?

07 Which law governs these Terms and Conditions?

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